Customer Service Counter Part-Time 30+

May 23, 2026

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Job Description

Job Title: Customer Service Desk Assistant

Reports to: Front End Manager

Function: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth

Essential Responsibilities and Duties:

Provide prompt and courteous service to the customers according to company policies
Operate the following equipment: cash register, fax machine, adding machine
Answer incoming phone calls and take messages when necessary
Investigate and resolve customer questions, complaints and problems
Interact with customers in a courteous and tactful manner
Assist in processing of courtesy card applications, issuing rain checks, etc.
Allocate cash to checkers and record amount assigned
Verify receipts and balance and settle drawers
Investigate and report shortages or overages
Refer difficult or unusual customer problems to a manager for prompt attention
Keep customer service area clean
Perform other functions as requested or required by business conditions, including operating the register, bagging, etc

Physical Demands:

Stand on feet, bend, stoop or walk for the majority of the time

Must be available to work Afternoons / Evenings and Weekends

PT Benefits for Associates working 30+ hours per week:

Medical / Vision / Prescription

Dental

401K with Company match

Paid Vacation / Holidays

Company paid Life Insurance

Company paid Short Term Disability

Voluntary Benefits Available

20% Employee discount

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