[Remote] Fraud Intelligence Analyst II – General Motors Insurance

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Note: The job is a remote job and is open to candidates in USA. GM Financial is a growth business focused on safeguarding GM consumers and their vehicles through innovative insurance solutions. The Fraud Intelligence Analyst II will identify and mitigate fraud trends, utilizing advanced intelligence methodologies and data analysis to enhance fraud detection and prevention efforts across the organization.ResponsibilitiesAnalyze intelligence from large datasets to uncover patterns, anomalies, and red flags indicative of fraudUtilize predictive modeling tools to analyze fraud trends and provide insights regarding possible mitigation strategiesServe as subject matter resource regarding auto insurance fraud intelligence and analyticsDevelop dashboards and real-time monitoring systems to track fraud trends and provide actionable insights to leadershipCollaborate with policy analysts, claims adjusters, legal team, and leadership to develop and refine fraud detection decision frameworks with effective alert systemsDrive innovation by integrating advanced AI tools and techniques as well as common vendor tools into claims processes to enhance and advance fraud fighting effortsConsistently and proactively identify gaps in fraud detection systems and recommend solutions to increase efficiency and effectivenessContinuously monitor the performance of fraud analytic models (both GMIC-designed and vendor models) to ensure effectiveness as fraud schemes shift and evolve, modifying models to ensure peak performance and limit false positivesAssist and consult on claims with red flags, providing desktop investigative assistanceServes as subject matter resource regarding fraud investigationsSkillsHigh School Diploma or equivalent required3+ years of Special Investigation Unit (SIU) and/or Major Case investigation experience in auto insurance required2+ years of professional business analytics experience requiredAdvanced understanding of current SIU investigation techniques and data analytic methods, including uses and applications of AI-based programsIndustry knowledge of leading fraud analytics software and uses of various fraud detection productsDetailed knowledge of how to derive actionable insights from data regarding fraud patterns and trendsStrong understanding of digital claim workflowsAdvanced knowledge of techniques used to detect and investigate fraud through the life cycle of an automobile insurance policySolid working knowledge of state and federal regulations related to insurance fraudDemonstrated data analytics expertise, including use of AI-based programsDemonstrated effectiveness in insurance fraud investigations, including evidence collection, interviewing, and reportingStrong analytical and problem-solving skills with keen attention to detailAbility to work in a rapidly changing start-up environment, building many tools from scratch and/or implementing new vendor tools for the first timeAbility to work effectively with cross-functional teams and build strong working relationshipsDemonstrated ability to present complex technical information clearly and concisely to diverse and sometimes non-technical audiencesExcellent project management skillsMust hold current Property and Casualty (P&C) or Personal Lines License in at least (1) U.S. State or be able to obtain within 30 days of start dateAbility to use AI tools (e.g., Microsoft Copilot) to support daily workSkills in evaluating AI outputs for accuracy, compliance, and biasExperience integrating AI into workflows to improve efficiency or insightsFamiliarity with AI assisted research, summarization, and content generationUnderstanding of responsible AI use, including ethics and data protectionBachelor's Degree preferred2+ years of experience using SQL and/or Power BI preferred2+ years of experience in insurance fraud analytics preferredExperience utilizing Claims Fraud Detection platform strongly preferredBenefitsGenerous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.Performance-based incentive planHealth benefits on day one of employmentCompany OverviewGM Financial is the captive finance company and a wholly-owned subsidiary of General Motors Company. It was founded in 1992, and is headquartered in Fort Worth, Texas, USA, with a workforce of 5001-10000 employees. Its website is   Apply To this Job

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