Senior Solutions Engineer

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<h3>About the Role</h3><p style="min-height:1.5em">As a Senior Solutions Engineer at Amplitude, you'll be the technical quarterback for our most strategic opportunities. You'll partner with Account Executives to win complex, multi-stakeholder deals by translating product capabilities into business outcomes that matter to Product, Marketing, and Analytics leaders.</p><p style="min-height:1.5em">You'll lead technical discovery, architect custom proof-of-concept implementations, and serve as a trusted advisor to prospects navigating their digital analytics strategy. Your technical credibility and business acumen will directly influence the annual pipeline.</p><h3>What You'll Do</h3><p style="min-height:1.5em"><strong>Deal Execution (70% of time)</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Lead technical evaluation phases for deals ranging from 100K to 1M+ ARR</p></li><li><p style="min-height:1.5em">Conduct deep discovery to map prospect workflows, tech stack dependencies, and decision criteria to Amplitude's differentiation</p></li><li><p style="min-height:1.5em">Design and execute hands-on proof-of-concepts that prove value within the prospect's actual data and use cases</p></li><li><p style="min-height:1.5em">Handle technical objections related to data architecture, privacy/compliance, and integration complexity</p></li><li><p style="min-height:1.5em">Present to C-level executives and translate technical capabilities into ROI narratives</p></li></ul><p style="min-height:1.5em"><strong>Internal Collaboration (20% of time)</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Partner with Product Management to communicate feature gaps and customer requirements that affect deal velocity</p></li><li><p style="min-height:1.5em">Work with Customer Success to ensure smooth handoffs and technical alignment during implementation</p></li><li><p style="min-height:1.5em">Mentor junior SEs on technical positioning and demo best practices</p></li></ul><p style="min-height:1.5em"><strong>Thought Leadership (10% of time)</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Contribute to our competitive intelligence on tools like Google Analytics 4, Adobe Analytics, and Mixpanel</p></li><li><p style="min-height:1.5em">Develop reusable demo assets, technical content, and proof-of-concept frameworks for the broader SE team</p></li></ul><h3>What We're Looking For</h3><p style="min-height:1.5em"><strong>Required</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">5+ years in software pre-sales (SE, Sales Consulting, or technical Account Management roles)</p></li><li><p style="min-height:1.5em">You must be comfortable speaking to nuanced technical concepts and be a self-learner (examples include: Python, SQL, hyperscaler integrations, APIs, R)</p></li><li><p style="min-height:1.5em">Hands-on SQL experience: you can write joins, aggregations, and window functions to analyze behavioral data</p></li><li><p style="min-height:1.5em">Track record of closing technical evaluations in competitive enterprise deals</p></li><li><p style="min-height:1.5em">Comfort presenting technical concepts to both engineers and business stakeholders</p></li></ul><p style="min-height:1.5em"><strong>Strongly Preferred</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">2+ years working specifically with product analytics, experimentation platforms, or customer data platforms</p></li><li><p style="min-height:1.5em">Experience with event-based data models and understanding of tracking implementations</p></li><li><p style="min-height:1.5em">Familiarity with BI tools (Tableau, Looker, Power BI) and how analytics platforms integrate with them</p></li><li><p style="min-height:1.5em">Previous work in SaaS companies selling to Product, Growth, or Marketing teams</p></li><li><p style="min-height:1.5em">Understanding of regional data and data privacy implications for analytics tools</p></li></ul><h3>What Success Looks Like</h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>First 90 days:</strong> Ramp on Amplitude's platform, complete 3+ customer-facing demos, and contribute to 2 proof-of-concepts</p></li><li><p style="min-height:1.5em"><strong>First year:</strong> Influence closed-won ARR, maintain 70%+ technical win rate, and develop 2 reusable assets for the team</p></li></ul><h3>Why This Role Matters</h3><p style="min-height:1.5em">Solutions Engineers are force multipliers at Amplitude. The deals you win don't just hit quota: they prove that product analytics drives measurable business outcomes for enterprises navigating digital transformation. You'll have direct visibility into our product roadmap, executive strategy discussions, and the ability to shape how we compete in the Toronto market.</p><h3>About Amplitude</h3><p style="min-height:1.5em">Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. Almost 3,500 customers, including Atlassian, NBCUniversal, Jersey Mike's, Decathlon, and Rocket Companies, rely on Amplitude to gain self-service visibility into the entire customer journey.</p><p style="min-height:1.5em"><strong>Our Values:</strong></p><ol style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Humility</strong><br>No ego: We operate from a place of empathy & openness and seek to understand many points of view. Listen to understand. Invite help to increase impact. Recognize others' strengths.</p></li><li><p style="min-height:1.5em"><strong>Ownership</strong><br>We take the initiative to solve problems that drive our shared company success. Solve root problems, not symptoms. Define success as Company → Team → Self. Follow through to ensure last-mile execution.</p></li><li><p style="min-height:1.5em"><strong>Growth Mindset</strong><br>We're tenacious in the face of challenges and seek input in order to grow ourselves and others. Experiment boldly. Seek and act on feedback. Lean into discomfort.</p></li><li><p style="min-height:1.5em"><strong>Customer Centricity</strong><br>We put the customer at the center of everything we do. Talk to customers. Understand customers' needs. Focus on customer outcomes.</p></li></ol><h2>Who We Are</h2><p style="min-height:1.5em"><strong>The Company: </strong>Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. </p><p style="min-height:1.5em"><strong>The Product: </strong>Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.</p><p style="min-height:1.5em"><strong>We care about the well-being of our team:</strong> We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.</p><p style="min-height:1.5em"><strong>Some of our benefit programs include:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans</p></li><li><p style="min-height:1.5em">Flexible time off, ​p​aid holidays, and more</p></li><li><p style="min-height:1.5em">Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more</p></li><li><p style="min-height:1.5em">Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support </p></li><li><p style="min-height:1.5em">Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)</p></li><li><p style="min-height:1.5em">Employee Stock Purchase Program​ (ESPP)​</p></li></ul><p style="min-height:1.5em"><strong>Other fun facts about Amplitude: </strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">We were recognized in the <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.newsweek.com/rankings/newsweek-excellence-index-2024">Newsweek Excellence Index 2024</a>.</p></li><li><p style="min-height:1.5em">Our customers love us! They've said we're the <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.g2.com/categories/product-analytics/enterprise">#1 product analytics solution</a> for 19 quarters in a row on G2.</p></li><li><p style="min-height:1.5em">We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.</p></li><li><p style="min-height:1.5em">We invest in our people. We offer mentorship programs, management training, and wellness initiatives. </p></li><li><p style="min-height:1.5em">We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. </p></li><li><p style="min-height:1.5em">We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. </p></li><li><p style="min-height:1.5em">We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.</p></li><li><p style="min-height:1.5em">Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.</p></li></ul><p style="min-height:1.5em">Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><table style="min-width:25px"><colgroup><col style="min-width:25px"></colgroup><tbody><tr><td colspan="1" rowspan="1"><p style="min-height:1.5em">This role is eligible for equity, benefits and other forms of compensation.<br><br>Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $168,000 - $252,000 total target cash (inclusive of bonus or commission)</p></td></tr><tr></tr><tr></tr></tbody></table><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><p style="min-height:1.5em">#LI-GF1</p><p style="min-height:1.5em">#LI-Remote</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>

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